About the IRIS Project Help Site

This page contains general information about the IRIS Project Help site. Use the links below to navigate quickly to the desired topic:

Types of Help Files

Technical Requirements for Using IRIS Help and the IRIS Project Help site

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Types of Help Files

There are several types of help files incorporated into online IRIS Help. Below is a brief description of the types:

Documents - these are new documents created using the RWD documentation software. These are identified with (Document) after the title: . Documents are available in PDF format. You will need Adobe Acrobat Reader to view the document.

Tips & Features of Documents:
- The RWD documents use definition tables. The middle column has a header R/O/C. This stands for Required, Optional, Conditional. Each term will have one of the three letters indicating the term's status or may be blank if the field is display only. See the example below:
- The PDF formats open with Bookmarks displayed. You can use these to navigate quickly to a particular spot in a document. If you do not want to use this feature, you may click the X to close bookmarks and display more of the help document.
Orig Docs - these are documents that are not created in the standard "document format". These are identified with (Orig Doc) after the title: . The layout will vary from the new document style. The file formats will also vary. Most files will be PDF, but some may be HTML, MS Excel, etc.
Lessons - These are simulation files and are identified with (Lesson) after the title: . Currently, lessons are produced in Flash format. There are three playback modes:
- Standard Option - You perform the steps as directed to progress through the lesson.
- Auto-Playback Option - The simulation automatically runs through the lesson without interaction. However, user controls will allow you to play, pause, rewind, fast forward and stop the lesson as needed to study the screen or read the notes.
- Self Test Option - This is an interactive mode that requires you to remember and perform the steps of the lesson with minimal aid.
Presentations - These are PDF versions of PowerPoint presentations and are identified with (Presentation) after the title: .

Technical Requirements for Using Online IRIS Help and the IRIS Project Help site

There are some technical considerations for using the online IRIS Help:

The online IRIS Help documents are displayed as “pop-ups”. In order to use the IRIS Help, you must set your pop-up blocker to allow pop-ups from http://rwd.tennessee.edu.
The online IRIS Help documents may be enabled so the help window remains “on top” of the IRIS screen.
- To enable this function, users must use Microsoft Internet Explorer and allow the installation of an ActiveX control. A prompt to install the ActiveX control will appear at the first use of IRIS Help on a PC. To allow the install, the user must:
  - have administrator rights to the PC
  - set Microsoft Internet Explorer Security Settings for Download signed ActiveX controls to either “Enable” or “Prompt”
  - set Microsoft Internet Explorer Security Settings for Script ActiveX controls marked safe for scripting to either “Enable” or “Prompt”
  - set Microsoft Internet Explorer Security Settings for Run ActiveX controls and plug-ins to either “Enable” or “Prompt”
- Install the “RWD Info Pak Help Launchpad” ActiveX control when prompted to do so within Microsoft Internet Explorer.
- The user may access the IRIS Help documents without the ActiveX control, but the IRIS Help document will NOT remain “on top” of the IRIS transaction screen. Furthermore, if the user does not install the ActiveX control, s/he will continue to receive the installation prompt each time IRIS Help files are accessed.
When the IRIS Help documents are displayed with the ActiveX control installed, the internet browser window size is set to allow both the IRIS screen and the help document to be shown. If you have a difficult time reading the documents, you may re-size the browser window to allow a larger window for the documents. If you maximize the help documents and you have the IRIS documents enabled to remain “on top”, you will have to close or minimize the IRIS Help window before you can access other applications on your desktop.
Many of the IRIS Help documents are in PDF format. To view these files, the user must have Adobe Acrobat Reader installed on his/her PC.
Based on the technical considerations listed and browser requirements for other IRIS functionality, it is recommended to use Microsoft Internet Explorer 5.5 or higher for the best performance of the IRIS Help.
The help documentation will also be available if you are accessing IRIS via the Webgui link from the University of Tennessee Administrative Portal (UTAP).
If you encounter difficulties with the installation of the ActiveX control and your departmental technical support person is unable to help you or if you have other questions about the IRIS Help documents, please contact the IRIS Help Desk at irishelpdesk@tennessee.edu.

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